Last Updated: 20-12-2025
Welcome to The Kotwala.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit or shop on The Kotwala, we may collect the following information:
Personal Information
- Name – The Kotwala
- Phone number – +91-6359111616
- Shipping and billing address
- Payment details (processed securely through trusted payment gateways)
Non-Personal Information
- Browser type
- Device information
- IP address
- Pages visited on our website
- Time and date of visits
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding orders, updates, or offers
- Improve our website, products, and services
- Prevent fraud and ensure website security
- Comply with legal requirements
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information only with:
- Delivery and logistics partners
- Payment gateway providers
- Service providers who help operate our website
All third parties are required to keep your information confidential.
4. Cookies
The Kotwala uses cookies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
5. Data Security
We take reasonable measures to protect your personal information using secure technologies and procedures. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Opt out of promotional communications
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Website Name: The Kotwala
Email: clothing_brand@thekotwala.in
Phone: +91- 6359111616